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Return Policy

Return Policy


We provide superior automotive accessories and stand by our products, and hope you are very pleased with your purchase. So in the unlikely event that a return is requested, please consider these terms

RETURNS

When you see that package arrive, and you are excited to open it, please be responsible! When you receive your item, please open the package and inspect the items upon delivery. Packages that appear to be damaged should be immediately reported to the freight carrier. Damage due to shipping is the sole responsibility of the freight carrier. All claims are to be made by the customer directly with the carrier. Shipping carriers will not honor late claims.

All items should be inspected for defects or damage prior to being installed. General Installation instructions provided should be followed completely. Although you can do it yourself, getting your items professionally installed is always an option. All reasonable attempts should be made for proper installation before making a return claim. It is our sole discretion to authorize returns for credit or exchange.


The products we offer are guaranteed to be free of defects. Before each item is shipped, stringent quality control methods are used to ensure the quality of each item. In the rare event that a defect is found, please email us a minimum of two (2) digital photos of the defect, along with a detailed description, to DAPAUTO@AOL.COM. We will make an investigation of the defect and contact you for resolution.

Request for returns for any item must be made within 5 days of receipt of the merchandise. No refunds or exchanges will be accepted after 30 days from the date of receipt. No exceptions. No returns are allowed on any custom orders, special orders, partial orders, painted items, or clearance items, including custom colors or modifications of any kind. Returns will be accepted only if the returned products are unused in their original packaging, and in the condition in which they were received.

If, however, you do decide to return an item, we charge a 50% restocking fee plus shipping cost. 
Shipping and handling fees are not refundable. Buyer is responsible for shipping costs incurred.
Shipping charges in either direction are not refundable. Under no circumstances will products be received freight collect

ORDER CANCELLATIONS

After you carefully choose your product, and upon us receiving payment for your order, processing begins immediately, so cancelled orders are subject to a cancellation fee similar to restocking charges of 50% of the final price charged, if the order has not shipped. If your order has shipped before notice of cancellation, shipping charges will not be refunded and you will need to request a return and obtain a RMA number, if the return is allowed as described under "Returns". Refused merchandise at time of delivery may incur return freight charges in addition to the cancellation fee.